WHC subscribes to a fair and transparent bidding process for all purchases made. We strive to bring value, and to develop robust relationships with our Suppliers to ensure a strong pipeline of goods and services.
There are three general types of Requests:
An RFI is generally used to gather market information about products or services. An RFI may or may not lead to activation of an RFQ/ RFP. Suppliers are to submit their information in response to our RFIs via the same channel of enquiry.
Suppliers may submit their quotations via email or stipulated channels to the requestors as stated in the RFQ document.
Suppliers have to submit their proposals via the stipulated channels in RFP documents. Late submissions will not be accepted.
We use the electronic sourcing platform, Source Key by SESAMi, and Ariba Discovery to conduct our open RFIs, RFQs and RFPs.
Only suppliers who have registered with SESAMi, will be given login IDs to download the relevant documents. Submission of bids will be done electronically via the Source Key portal.
We encourage all interested suppliers to register in SESAMi so as to receive timely alerts on procurement opportunities from WHC.
To register, please do so via this form from the Source Key Login page.
For queries on registration, please contact the SESAMi Customer Care Team at firstname.lastname@example.org or call 6333 1188.
Suppliers may search and access the list of Sourcing Events published in Ariba Discovery or on the SingHealth website (as these events become available).
The scheduled closing date for submission of responses to any sourcing event (ITQ/RFP/RFI/Tender) will be stated on the information package for the respective events. All submissions must be received through the stipulated channels (indicated in the information package) by the specified time and date.
If you are not registered on Ariba you may do so HERE.
If there is any queries, please Contact Us.
Suppliers are required to accept an electronic Non-Disclosure Agreement (NDA) prior to downloading documents for all open RFIs/RFQs/RFPs conducted via Source Key.
For other engagements outside of Source Key, Suppliers may be required to sign an NDA with WHC, if the request involves the release of sensitive/confidential project information. Instructions will be specified in each RFI/RFQ/RFP invitation.
Click here for a reference copy of our NDA.
WHC requires Suppliers to adhere to the following: